Dental Clinic Manager

Positions Available: 1 Full Time
Hours: Monday – Thursday; 8am – 5:30 pm. Occasional Friday 8am-5pm
Location: Floodwood, MN

We are currently seeking a full time Dental Clinic Manager for our dental clinic in Floodwood, MN. The Dental Clinic Manager is responsible for the oversight of daily functions and supervision of our dental clinic and staff. This position will implement a positive team environment through employee engagement and management of best business practices. The Dental Clinic Manager will primarily perform reception duties as well as functions related to the management of personnel, accounts receivable, billing, and release of information. This position will serve as the overall, go-to person for Dentists, Dental Therapists, Hygienists and Assistants. Back-up reception support for the Floodwood Medical clinic will also be necessary on an as-needed basis.

Clinic Manager Responsibilities:

  • Comply with HIPAA requirements and standards to ensure patient confidentiality.
  • Perform reception duties by answering phones, scheduling and registering patients, and placing reminder calls
  • Compile patient charts with required information for each appointment
  • Provide high quality customer support to all patients and visitors
  • Perform financial duties including bank deposits, recording deposits, and reporting total deposits at month end process
  • Inform patients and provide necessary paperwork for financial assistance programs such as SAGE and SFS, and enter applications into data practice management system
  • Supervise and engage employees at clinic location
  • Develop and implement work flow processes and procedures for improvement of productivity
  • Attend required meetings such as but not limited to Compliance, Quality Improvement, and Manager meetings
  • Ensure facility is well kept and general maintenance is completed or coordinated
  • Participate in the recruitment process and interviews for the hiring new employees
  • Follow guidelines for the disciplinary actions of employees and be involved in the termination process when appropriate

Clinic Manager Requirements:

  • Thorough understanding of dental terminology
  • Leadership, management and relationship skills
  • Excellent Analytical & Critical Thinking Skills
  • Financial Management skills
  • Detail Oriented
  • Effective Communication Skills
  • Ability to Multitask and Manage Time Effectively
  • Team Centered Approach
  • Strong Customer Service Skills
  • EHR Experience Preferred
  • Flexibility to assist with other duties as needed

Benefits:

  • Flexible and Supportive Training
  • 12 Annual Vacation Day
  • 12 Annual Sick Days
  • 6 Holidays and 3 Personal Days
  • $2,000 Annual Dental Benefit
  • $50,000 Life Insurance Benefit
  • Health Insurance options through Blue Cross Blue Shield
  • Dependent Care Flex Spending Account
  • Retirement plans through RBC Wealth Management

Join our team and make a difference in patient care!