Dental & Medical Receptionist

Location: Tower, MN
Positions Available: 1 Full time
Hours: Monday – Friday, 8am – 5pm

We are currently seeking a full time Dental & Medical Receptionist at our Tower clinic to represent the clinic in a positive and professional manner to all of our patients and visitors. In this position, you’ll enjoy working with a positive and energetic team of providers to provide quality and efficient patient care. The Dental & Medical Receptionist will primarily assist dental patients, but also be cross-trained in medical reception to provide backup coverage of other receptionists.

Dental & Medical Receptionist Responsibilities:

  • Provide high quality customer support to patients and visitors
  • Answer all phones calls and transfer inquiries to appropriate staff when necessary
  • Schedule, cancel and register patient appointments both over the phone and in person
  • Prepare for patients’ appointments by placing reminder calls and compiling charts with required information
  • Communicate and collaborate with nursing staff to resolve patient and pharmacy inquiries
  • Verify patient demographic and insurance information before appointment to ensure billing accuracy
  • Communicate to patients the pre-appointment paperwork and income based programs such as SAGE and Sliding Fee Scale
  • Accept and enter patient payments and print end of day batch reports
  • Organize, order and maintain office supplies

Dental & Medical Receptionist Qualifications:

  • Dependable, organized, detail oriented and professional
  • Excellent written and verbal communication skills
  • Team Centered Approach
  • Customer care focus
  • Basic knowledge of dental terminology
  • Basic knowledge of medical terminology
  • Experience in a direct customer support role
  • Ability to multitask
  • High school diploma required

Benefits:

  • 12 Annual Vacation Days
  • 12 Annual Sick Days
  • 6 Annual Holidays & 3 Personal Days
  • 2,000 Annual Dental Benefit
  • $50,000 Life Insurance Benefit
  • Health Insurance options through Blue Cross Blue Shield with HSA
  • Dependent Care Flex Spending Account
  • 403(b) Retirement Plan through RBC Wealth Management

Join our team and make a difference in patient care!