Health Unit Coordinator (HUC)
Scenic Rivers Health Services provides quality and compassionate care to every patient at every visit. We believe in the concept of patient centered care, where the patient is at the center of all aspects of their care. We take pride in the support we offer our employees with extensive paid time off, competitive wages, and great benefits packages. Our small clinics and organization have a family-feel where you are valued as an employee.
Our medical clinic in Eveleth, MN is seeking a Health Unit Coordinator (HUC) to join our team of medical providers. The weekly schedule for this position is Monday – Friday, 8am – 5:00pm.
Summary of Position
The Health Unit Coordinator will facilitate the flow of information within the nursing department between patients and the medical staff. This position will assist with scheduling of urgent patient referrals, procedure referrals, back up reception and more as needed.
Scenic Rivers Health Services (SRHS) embraces the team approach to healthcare. This position supports and assists the Medical Providers, working together to provide quality and efficient patient care.
Requirements:
- Team-centered approach
- Patient care focus
- Excellent written and verbal communication skills
- Ability to multitask, Dependable, organized, detail oriented and professional
- Basic knowledge of medical terminology
- 1-3 years’ experience in a clinic or hospital setting
- EMR or EHR experience preferred
- High school diploma required
Benefits:
- 12 Annual Vacation Days
- 12 Annual Sick Days
- 7 Annual Holidays and 3 Personal Days
- $2,000 Annual Dental Benefit
- $50,000 Life Insurance and AD&D Benefit
- Health Insurance options through Medica
- Dependent Care FSA
- Retirement plans through American Funds
- Flexible & Supportive Training
Essential Functions
- Comply with HIPAA requirements and standards to ensure patient confidentiality
- Serve as the primary point of contact for providers and nursing staff
- Answer incoming phone calls for nursing department, assist patients and route calls to appropriate party
- Complete follow-up phone calls and recalls as directed by providers
- Schedule and cancel patient medical appointments both over the phone and in person
- Provide desktop management for various electronic medical record needs and access electronic faxes
- Assist nursing staff to resolve patient and pharmacy inquiries
- Assist nurses to monitor and re-stock exam rooms and clinic with appropriate medical supplies prior to patient appointments. Dispose of any medical waste following proper guidelines
- Assist Nursing with the preparation of patient visits
- MNsure Navigator
- Review and manage patient medical concerns and document information in patient chart for provider review as necessary
- Assist medical provider as directed within scope of certification
- Provide backup support to Medical Reception when appropriate.
- Regularly attend meetings such as staff and quality improvement meetings to take a proactive role in improving patient care and documentation processes
- Physical presence in the workplace is an essential function of the job
- Perform other duties as assigned
Join Scenic Rivers Health Services and make a difference in patient care! We’ve been doing that in our communities since 1979. Our patients are important to us because they are family, friends and neighbors!
Scenic Rivers Health Services is a Community Health Center and Federally Qualified Health Center. We currently have an 8300 square mile service area with 7 medical clinics and 4 dental clinics that spread over 4 counties. Scenic Rivers Health Services is associated with 2 critical access hospitals, providing quality patient care 24 hours a day.
Scenic Rivers Health Services is an Equal Opportunity Employer.